Q3 Community Lifecycle

First Three Steps

Assemble Your Team	Capture Your Knowledge	Organize and Curate
Community Team Recognize top SME Contributors Employee Volunteers Recognize & Reward Super Contributors	Consider Ideation if not already in use; collect ideas – not just issues.	Consider communities in other languages - plan

Put Knowledge to Work	Measure Impact	Evaluate and Evolve Strategy
Consider API calls to surface community content on company website	% solved Voted / Survey effectiveness Observed correlations	Growing depth or breadth?