Measure Your Community's Success Through Analytics
Use AnswerHub Analytics to your Advantage
- Make sure that you can answer the following question to determine the analytical approach
- What am I trying to solve by using this community?
- List out different potential reports that you could use to assist in the evaluation
- Combine the use of google analytics with AnswerHub analytics to have a more verbose analysis of the data
- What am I trying to solve by using this community?
Use of Metrics to Accomplish Goals
- Accomplish goals such as improving customer support or improving sales
- Analytics can assist with analyzing the activities from the users in the community and the overall health of the community as it is setup; create reports based on different areas of interest to start analyzing data.
Updated over 5 years ago
What’s Next