Discussing Permissions for the 5 Default Groups in AnswerHub

Anonymous

This group controls the permissions for all users not logged into the site. By modifying this group's permissions on individual spaces, you can make sections of the site public or restricted to members not logged in.

User

This is the default group for all users who register for the site and who are not otherwise placed into alternate groups. If you create new groups and do not alter their permissions, they will inherit the default permissions of the user group.

Moderator

This group provides many permissions bundled in the section, moderator role permissions. This allows users to access the moderation queue, manage other users including suspensions, and manage content by affording the ability to send to moderation, create, edit, move, delete, lock/close, mark as an accepted solution, and make sticky to the space or community.

Super User

This is the administrative level access and provides access to the admin, user and group management which allows a super user to grant themselves and other users all powers including that of the Network Administrator group. This is the skeleton key, so it is a best practice to limit the number of users who are super users. Best practice: If you need additional powers, create a new group and provide the specific permissions needed.

Network Administrator

This group provides additional access when granted to super users and allows them to access and manage plugins and the site license. Because enabling/disabling plugins can have significant impact to the community, limit membership to this group.

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NOTE:

The advanced analytics allows filtering by group with the caveat that the five out-of-the-box groups are not eligible as filters. Therefore, you may wish to create a limited number of additional groups for tracking, even if you are not going to immediately grant additional permissions. For example, you might wish to have an employee group, or a VIP user group, so you could track the number of answers or accepted answers provided by those groups against the aggregate of all answers provided in a particular month. This helps to understand who provides each portion, regular users, employees, or advocate users or partners.