Documentation Related to Articles

• Find documentation related to articles at the following links (and you can always find them through the search bar):
  Hidden Moderator Edit
  Using AnswerHub As A Developer
  Content Consolidation
  How to Encourage User-Generated Content
  Content Types/Nodes Overview
  Administration Training: Administrative Roles and Tools
  Q1 Community Lifecycle
  Control Menu
  Comments

📘

Notes for articleIds:

• While using the suggested request methods, remember all articles are also nodes and, in almost all cases, fields and parameters that work with nodes will also work with articles.

  • Please refer to the node section if you want to review the details relevant to these requests.

• Remember: All concrete sub-types of nodes (questions, answers, or comments) share the same pool of assigned identifiers.

  • You can find an article's articleId in the original article URL after /articles/. For example: http://localhost:8888/articles/1563/overview-of-teamhub.html (the articleId in this example is 1563).

• You can also find Article ID's when making a request to retrieve a list of all the articles.

• Anywhere you need an articleId for a request, the nodeId will serve the same purpose (They are the same number).

❗️

Warning for Knowledge Base REST APIs:

• The ability to create articles and ideas via our API is only possible as long as your community is running on version 1.6.3.5 or higher.
  • If you are unsure of the version that your community is running, take a look at the footer in the Administrator Module, your community's current version appears there in small text.
• If your current version is earlier than v1.6.3.5, and you wish to have full ideation and article functionality, please fill out a community update request form and your dedicated success representative will contact you.