/services/v2/article.json

You can use the following parameters in your retrieve a list of articles request:

Other options: wrap, v1

🚧
Permissions & Notes:

You must have the View list kbentry permission under Custom Roles in the Advanced Editor.

We added this request in version 1.6.3.

Sample Request

A GET retrieve a list of articles request to retrieve a list of articles sent to https://apidocs.cloud.answerhub.com using a human-readable Username/Password (answerhub/test123) would look like this:

curl 
-u answerhub:test123 
-H "Accept: application/json" 
-H "Content-type: application/json" 
-X GET "https://apidocs.cloud.answerhub.com/services/v2/article.json" -v

👍
Use of pageSize:
Note, we used the parameter pageSize=1 to decrease the size of the response. Without this parameter, the response will return a list based on a default value of pageSize. To change pages, add the page=n parameter to the end of the request with n being the desired page number.

Sample Response

Successful Response:

HTTP Status 200 - OK
(We reduced the example list from the actual list size because it is too long.)

{
    "name": "",
    "sort": "active",
    "page": 1,
    "pageSize": 15,
    "pageCount": 14,
    "listCount": 15,
    "totalCount": 202,
    "sorts": [
        "active",
        "newest",
        "hottest",
        "votes",
        "viewCount",
        "usedCount",
        "answerCount",
        "answerCountAsc",
        "commentCount",
        "favoriteCount",
        "followers",
        "reportCount"
    ],
    "list": [
        {
            "id": 797,
            "type": "kbentry",
            "creationDate": 1547066895000,
            "creationDateFormatted": "01/09/2019 08:48 PM",
            "title": "Welcome to the Future of Hospitality, Powered by IoT",
            "body": "<div class=\"fr-view clearfix\"><div class=\"fr-view clearfix\"><p>When we think of the Internet of Things (IoT), we often call to mind impersonal machines and automation ? in many cases, sacrificing service for efficiency. However, IoT can enable experiences that are both personalized and fast, creating opportunities to provide value in new ways. In the retail industry, for example, smart technologies in stores, combined with web and mobile interfaces, enable intuitive, omnichannel experiences for consumers.</p> \n<p>These types of technology interactions are becoming popular in industries as diverse as banking and hospitality. As mobile is now a&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.itproportal.com/features/from-device-to-business-driver-redefining-mobile-success-in-three-steps/\" target=\"_blank\">key business-driver</a>, the range of devices supported by modern enterprises is expanding from smartphones to connected technologies like Amazon?s Alexa. These new ?screenless? interfaces have enormous potential to transform how we interact with technology and with the businesses that are powering these digital experiences.</p> \n<h2><strong>IoT Checks Into the Hospitality Industry</strong></h2> \n<p>Typically, when one tech giant makes moves into a new industry, it?s a good sign that there is a significant opportunity for technological disruption. Just last week, Amazon announced its foray into hotel services with&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.amazon.com/alexaforhospitality\" target=\"_blank\">Alexa for Hospitality</a>.</p> \n<p>Alexa for Hospitality integrates Amazon?s Alexa voice assistant with hotel chains, vacation rentals, and other concierge services. The program is being rolled out at some Marriott hotels, where Alexa devices will be installed in guest rooms and integrated with various hotel services.</p> \n<p>Through voice interaction, hotel guests can control connected technologies in the room such as thermostats, lights, blinds, or smart TVs. They can also receive information or services from the hotel including checkout times, facility hours, room service, and housekeeping.</p> \n<p>Hotels will have the ability to customize these features and develop unique Alexa ?skills? to match their brand or the needs of their guests. The in-room devices will also support approved third-party apps, such as those for entertainment, news, or weather. For example, Marriott partners with the TED Talks platform and will make this content available to guests on Alexa devices.</p> \n<h2><strong>APIs Power IoT Experiences Behind the Scenes</strong></h2> \n<p>The appeal of these new experiences in hotels is that they are ?invisible? to guests ? requests are fulfilled seamlessly and there is minimal friction in the process, but the backend integration required to support these connected services is fairly complex and raises considerable security and data management concerns.</p> \n<p>Digital experiences are powered by APIs, which allow Amazon?s Alexa to ?talk to? IoT devices like thermostats and lights in hotel rooms. Through APIs, the hotel can control which devices and third-party services will be supported and thus can ensure the security and suitability of outside integrations. A centralized console enables hotels to manage and connect hundreds of Alexa devices and control or reset devices remotely, all powered by APIs.</p> \n<p>Additionally, the Alexa devices integrate with hotel front desk, housekeeping, and concierge systems through APIs to fulfill guest requests that originate by voice. For example, a hotel guest can ask Alexa for more towels and the request will be routed to and fulfilled by the housekeeping team. While exposing their internal systems to a new platform, hotels must monitor and control the flow of data and ensure APIs are protected against compromise.</p> \n<h2><strong>Is This the Future of Hospitality?</strong></h2> \n<p>In most customer-centric industries, significant importance and investment is being placed on creating better experiences through technology. Enabling screenless, IoT experiences in hospitality is part of a larger strategy to use data to drive guest engagement. For Amazon, Alexa for Hospitality creates an additional touchpoint to reach consumers, and the company plans to enable hotel guests to temporarily connect their personal Amazon accounts to hotel devices in the near future.</p> \n<p>Through APIs, companies are increasingly taking a cross-vertical, cross-platform development strategy. This emphasis on integration provides a clear opportunity for developers to build next-generation solutions that drive customer loyalty.</p> \n<p>But as always, these solutions must provide a greater benefit than they do security or privacy risks to consumers. API Management with end-to-end security, authentication, and access management will be the path forward for IoT in every industry.</p> \n<p>To learn more, please visit our&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/api-management-accelerate.html?intcmp=headernav\" target=\"_blank\">IoT resource hub</a>, or explore how IoT will transform&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/en/blog-highlight/revolutionizing-retail-with-iot.html\" target=\"_blank\">retail&nbsp;</a>and&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/en/blog-highlight/apis-for-your-ehr.html\" target=\"_blank\">healthcare</a>.</p></div></div>",
            "bodyAsHTML": "<div class=\"fr-view clearfix\">\n <div class=\"fr-view clearfix\">\n  <p>When we think of the Internet of Things (IoT), we often call to mind impersonal machines and automation ? in many cases, sacrificing service for efficiency. However, IoT can enable experiences that are both personalized and fast, creating opportunities to provide value in new ways. In the retail industry, for example, smart technologies in stores, combined with web and mobile interfaces, enable intuitive, omnichannel experiences for consumers.</p> \n  <p>These types of technology interactions are becoming popular in industries as diverse as banking and hospitality. As mobile is now a&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.itproportal.com/features/from-device-to-business-driver-redefining-mobile-success-in-three-steps/\" target=\"_blank\">key business-driver</a>, the range of devices supported by modern enterprises is expanding from smartphones to connected technologies like Amazon?s Alexa. These new ?screenless? interfaces have enormous potential to transform how we interact with technology and with the businesses that are powering these digital experiences.</p> \n  <h2><strong>IoT Checks Into the Hospitality Industry</strong></h2> \n  <p>Typically, when one tech giant makes moves into a new industry, it?s a good sign that there is a significant opportunity for technological disruption. Just last week, Amazon announced its foray into hotel services with&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.amazon.com/alexaforhospitality\" target=\"_blank\">Alexa for Hospitality</a>.</p> \n  <p>Alexa for Hospitality integrates Amazon?s Alexa voice assistant with hotel chains, vacation rentals, and other concierge services. The program is being rolled out at some Marriott hotels, where Alexa devices will be installed in guest rooms and integrated with various hotel services.</p> \n  <p>Through voice interaction, hotel guests can control connected technologies in the room such as thermostats, lights, blinds, or smart TVs. They can also receive information or services from the hotel including checkout times, facility hours, room service, and housekeeping.</p> \n  <p>Hotels will have the ability to customize these features and develop unique Alexa ?skills? to match their brand or the needs of their guests. The in-room devices will also support approved third-party apps, such as those for entertainment, news, or weather. For example, Marriott partners with the TED Talks platform and will make this content available to guests on Alexa devices.</p> \n  <h2><strong>APIs Power IoT Experiences Behind the Scenes</strong></h2> \n  <p>The appeal of these new experiences in hotels is that they are ?invisible? to guests ? requests are fulfilled seamlessly and there is minimal friction in the process, but the backend integration required to support these connected services is fairly complex and raises considerable security and data management concerns.</p> \n  <p>Digital experiences are powered by APIs, which allow Amazon?s Alexa to ?talk to? IoT devices like thermostats and lights in hotel rooms. Through APIs, the hotel can control which devices and third-party services will be supported and thus can ensure the security and suitability of outside integrations. A centralized console enables hotels to manage and connect hundreds of Alexa devices and control or reset devices remotely, all powered by APIs.</p> \n  <p>Additionally, the Alexa devices integrate with hotel front desk, housekeeping, and concierge systems through APIs to fulfill guest requests that originate by voice. For example, a hotel guest can ask Alexa for more towels and the request will be routed to and fulfilled by the housekeeping team. While exposing their internal systems to a new platform, hotels must monitor and control the flow of data and ensure APIs are protected against compromise.</p> \n  <h2><strong>Is This the Future of Hospitality?</strong></h2> \n  <p>In most customer-centric industries, significant importance and investment is being placed on creating better experiences through technology. Enabling screenless, IoT experiences in hospitality is part of a larger strategy to use data to drive guest engagement. For Amazon, Alexa for Hospitality creates an additional touchpoint to reach consumers, and the company plans to enable hotel guests to temporarily connect their personal Amazon accounts to hotel devices in the near future.</p> \n  <p>Through APIs, companies are increasingly taking a cross-vertical, cross-platform development strategy. This emphasis on integration provides a clear opportunity for developers to build next-generation solutions that drive customer loyalty.</p> \n  <p>But as always, these solutions must provide a greater benefit than they do security or privacy risks to consumers. API Management with end-to-end security, authentication, and access management will be the path forward for IoT in every industry.</p> \n  <p>To learn more, please visit our&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/api-management-accelerate.html?intcmp=headernav\" target=\"_blank\">IoT resource hub</a>, or explore how IoT will transform&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/en/blog-highlight/revolutionizing-retail-with-iot.html\" target=\"_blank\">retail&nbsp;</a>and&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/en/blog-highlight/apis-for-your-ehr.html\" target=\"_blank\">healthcare</a>.</p>\n </div>\n</div>",
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            "id": 804,
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            "creationDate": 1547066894000,
            "creationDateFormatted": "01/09/2019 08:48 PM",
            "title": "The Value of Transformative and Pervasive Automation",
            "body": "<div class=\"fr-view clearfix\"><div class=\"fr-view clearfix\"><div> \n <p>Four years ago, the Britain-based McLaren F1 team reignited a partnership with Japanese manufacturer Honda. The two had worked together some twenty or thirty years prior and dominated proceedings, annihilating the competition. The plan this time was to emulate the eight titles that they had won during their first relationship. And possessing the strongest driver lineup on the grid ? Fernando Alonso and Jensen Button (already three world championships between them) ? seemingly nothing could stop them.</p> \n <p>The ensuing years of their reunion were a car crash ? often literally. The car was slow, unreliable and near-impossible to drive. Both McLaren and Honda were deeply embarrassed, blaming each other for faults, design flaws, and a lack of cohesion. McLaren said the engine was at fault, Honda claimed it was the chassis. After three years, McLaren terminated the relationship and both Honda and McLaren undertook a huge reshuffle of their own technical teams. At this point, though, they were the slowest car on the grid, and their respective drivers ? bored of lining up at the back ? were taking mid-season breaks to pursue other endeavors such as the IndyCar500. The brand damage to McLaren and Honda has been significant amongst racing enthusiasts and will be lasting if they cannot rapidly get back to the front as part of new teams.</p> \n <p>This story mirrors the situation in software of how quickly and how badly something can go wrong if different teams are not working on the same page. The teammates may have the same goal in mind, and while individually they might be amongst the most talented, collectively they fail. Customers (in the above analogy, drivers and sponsors) are unafraid to start looking at other options should failure ensue.</p> \n <p>Modern enterprises often attempt to kickstart their stalled revenue growth by extensively hiring developers and investing heavily in the latest technology. DevOps practitioners know automation is important and employ a number of different point solutions. But none of these strategies <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/collateral/ebook/managing-microservices-releases-in-the-enterprise.html\" target=\"_blank\">work cohesively from mainframes to microservices.</a></p> \n <p>As a result, the current state of deployment automation often looks like this: isolated, dependent on manually executed scripts, reliant on multiple open source tools, opportunistic, and haphazard. Islands of automation are certainly not capable of transforming enterprise behemoths into cutting-edge, Agile software companies. For automation to succeed and bring coherence to continuous delivery, it needs to be pervasive. Not in terms of the proliferation of separate automation tools ?which exacerbates the problem ? but rather in the form of a single, integrated platform.</p> \n <p>Given the diversity of the current IT landscape and the DevOps toolchain, such a platform needs to be open. <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/collateral/industry-analyst-report/the-forrester-wave-continuous-delivery-and-release-automation-q3-2017.html\" target=\"_blank\">It has to exist everywhere</a>, and this means within and across every tool, team, platform, location and so on. Pervasive and coherent deployment automation must span from mainframe to microservices, and from development environments to the largely distributed cloud environments of production. Integrating a unified automation platform brings a much-needed layer of consistency while allowing team members to continue using their tools of choice. Without flexible and dynamic automation as standard, enterprises will fall short of the productivity and revenue gains they are capable of.</p> \n <p>Adopting pervasive automation with an automation platform can be a risk if the platform is not able to support modern twelve-factor apps as well as legacy mainframes and everything in between-and we know there is a lot of technical debt in between. At CA, we work towards this aim by ensuring you can become a modern software factory built upon enterprise-wide continuous delivery automation. As the backbone of the <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/modern-software-factory.html\" target=\"_blank\">Modern Software Factory</a>, CA Continuous Delivery Automation has coverage from mainframe to microservices and is designed and developed by automation experts at the forefront of the industry.</p> \n <p>As the IT portfolio continues to expand, <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/content/dam/ca/us/files/data-sheet/ca-continuous-delivery-automation.pdf\" target=\"_blank\">CA Continuous Delivery Automation</a> can bring agility to legacy systems and compliance to agile systems. It provides the broadest platform support and toolset integrations in the market, meaning you don't need to operate in terms of bimodal IT; everything can be Agile and fast with the mainframe running at the same speed as modern serverless apps. In the digital era, where you are only as fast as your slowest moving part, this nimbleness is vital to get ahead of your competitors. If everything is adaptive and aligned with pervasive automation, the collective is better than the sum of its individual parts. In tangible business terms, this manifests as reduced costs, decreased risk exposure and increased revenue.</p> \n</div></div></div>",
            "bodyAsHTML": "<div class=\"fr-view clearfix\">\n <div class=\"fr-view clearfix\">\n  <div> \n   <p>Four years ago, the Britain-based McLaren F1 team reignited a partnership with Japanese manufacturer Honda. The two had worked together some twenty or thirty years prior and dominated proceedings, annihilating the competition. The plan this time was to emulate the eight titles that they had won during their first relationship. And possessing the strongest driver lineup on the grid ? Fernando Alonso and Jensen Button (already three world championships between them) ? seemingly nothing could stop them.</p> \n   <p>The ensuing years of their reunion were a car crash ? often literally. The car was slow, unreliable and near-impossible to drive. Both McLaren and Honda were deeply embarrassed, blaming each other for faults, design flaws, and a lack of cohesion. McLaren said the engine was at fault, Honda claimed it was the chassis. After three years, McLaren terminated the relationship and both Honda and McLaren undertook a huge reshuffle of their own technical teams. At this point, though, they were the slowest car on the grid, and their respective drivers ? bored of lining up at the back ? were taking mid-season breaks to pursue other endeavors such as the IndyCar500. The brand damage to McLaren and Honda has been significant amongst racing enthusiasts and will be lasting if they cannot rapidly get back to the front as part of new teams.</p> \n   <p>This story mirrors the situation in software of how quickly and how badly something can go wrong if different teams are not working on the same page. The teammates may have the same goal in mind, and while individually they might be amongst the most talented, collectively they fail. Customers (in the above analogy, drivers and sponsors) are unafraid to start looking at other options should failure ensue.</p> \n   <p>Modern enterprises often attempt to kickstart their stalled revenue growth by extensively hiring developers and investing heavily in the latest technology. DevOps practitioners know automation is important and employ a number of different point solutions. But none of these strategies <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/collateral/ebook/managing-microservices-releases-in-the-enterprise.html\" target=\"_blank\">work cohesively from mainframes to microservices.</a></p> \n   <p>As a result, the current state of deployment automation often looks like this: isolated, dependent on manually executed scripts, reliant on multiple open source tools, opportunistic, and haphazard. Islands of automation are certainly not capable of transforming enterprise behemoths into cutting-edge, Agile software companies. For automation to succeed and bring coherence to continuous delivery, it needs to be pervasive. Not in terms of the proliferation of separate automation tools ?which exacerbates the problem ? but rather in the form of a single, integrated platform.</p> \n   <p>Given the diversity of the current IT landscape and the DevOps toolchain, such a platform needs to be open. <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/collateral/industry-analyst-report/the-forrester-wave-continuous-delivery-and-release-automation-q3-2017.html\" target=\"_blank\">It has to exist everywhere</a>, and this means within and across every tool, team, platform, location and so on. Pervasive and coherent deployment automation must span from mainframe to microservices, and from development environments to the largely distributed cloud environments of production. Integrating a unified automation platform brings a much-needed layer of consistency while allowing team members to continue using their tools of choice. Without flexible and dynamic automation as standard, enterprises will fall short of the productivity and revenue gains they are capable of.</p> \n   <p>Adopting pervasive automation with an automation platform can be a risk if the platform is not able to support modern twelve-factor apps as well as legacy mainframes and everything in between-and we know there is a lot of technical debt in between. At CA, we work towards this aim by ensuring you can become a modern software factory built upon enterprise-wide continuous delivery automation. As the backbone of the <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/modern-software-factory.html\" target=\"_blank\">Modern Software Factory</a>, CA Continuous Delivery Automation has coverage from mainframe to microservices and is designed and developed by automation experts at the forefront of the industry.</p> \n   <p>As the IT portfolio continues to expand, <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/content/dam/ca/us/files/data-sheet/ca-continuous-delivery-automation.pdf\" target=\"_blank\">CA Continuous Delivery Automation</a> can bring agility to legacy systems and compliance to agile systems. It provides the broadest platform support and toolset integrations in the market, meaning you don't need to operate in terms of bimodal IT; everything can be Agile and fast with the mainframe running at the same speed as modern serverless apps. In the digital era, where you are only as fast as your slowest moving part, this nimbleness is vital to get ahead of your competitors. If everything is adaptive and aligned with pervasive automation, the collective is better than the sum of its individual parts. In tangible business terms, this manifests as reduced costs, decreased risk exposure and increased revenue.</p> \n  </div>\n </div>\n</div>",
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            "id": 779,
            "type": "kbentry",
            "creationDate": 1547066888000,
            "creationDateFormatted": "01/09/2019 08:48 PM",
            "title": "Enhancing Intelligent Automation With Agility for Dev and Ops",
            "body": "<div class=\"fr-view clearfix\"><div class=\"fr-view clearfix\"><div> \n <h2>The Problem With DevOps</h2> \n <p><a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/content/dam/ca/us/files/infographic/the-truth-about-devops.pdf\" target=\"_blank\">DevOps alone is not a silver bullet</a>. While it has no doubt changed the way we work and our expectations of software engineering departments, the promised panacea needs help scaling across all organizations.</p> \n <p>Since its inception, the emphasis within DevOps has predominantly been on the &quot;Dev&quot; side of the equation. The question, of course, becomes where does the &quot;Ops&quot; part fit in? For some digital pure players, it seemingly doesn't, hence the advent of NoOps-the complete removal of traditional operations. However, in reality, this solution is unlikely to be the norm for the vast majority of companies. Whereas NoOps has become a banner to circumnavigate the requirements and safety nets of operations teams, DevOps initiatives are still heavily reliant on the infrastructure and services provided by IT operations.</p> \n <p>So, what is the net result of this? Operational teams are often left wondering what the benefits of DevOps are for them. Are they something of an afterthought, left to deal with managing applications and clearing up after the developers? It is the operational function that often has to take accountability for the app upon its release-a thankless task in the agile world of software development, where speed and creativity are paramount, while reliability and security take a backseat.</p> \n <p>So how do we create a harmony that enables operations to match the agility of development, reacting at speed and at the same time delivering an application without glitches?</p> \n <h2><strong>Enhancing Agility With Intelligent Automation</strong></h2> \n <p><a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/collateral/ebook/the-future-of-enterprise-devops.html\" target=\"_blank\">Keeping pace with continuous delivery</a> requires development and operations to implement consistent automation. Agility is enhanced by helping dev and ops to play to their strengths and is an inherent part of the new <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/why-ca/business-automation-platform.html\" target=\"_blank\">CA Automic One Automation Platform</a> release. It means driving agility across both development and operations to meet the needs of the business. This enables software engineers to increase the speed and scale of application deployment while ensuring stability and a high-quality end-user experience.</p> \n <p>With our new release, developers can tap into the scalable capabilities that operational teams need to ensure compliance and control, from the comfort of their own development environment. Now both developers and operations are happy: Developers can focus on writing code and innovating, without needing to spend large amounts of time on building integration hubs, testing environments or other tasks typically associated with an operational process. Meanwhile, operations are happy because they can offer a service to their development teams, confident that their compliance and process requirements are met. That's how intelligent automation helps-driving agility across both dev and ops to truly bring together DevOps as it has always been foreseen.</p> \n <p>The CA Automic One Automation Platform also bridges across different silos of automation. Its single intuitive user interface acts as a central point of management for the all the automated processes in the enterprise. Given that Gartner and other analysts state that a major challenge facing enterprises is the proliferation of automation silos, a crucial benefit of the CA Automation portfolio is that an organization can provide a single control point for all automation, regardless of the product(s) being used.</p> \n <p>Our latest release facilitates continuous delivery across all technologies, from legacy to modern digital applications, by orchestrating the entire DevOps toolchain and making use of:</p> \n <ul><li><strong>Version control and lifecycle management of automation artifacts</strong>: This enables automation objects such as jobs, workflows, and scripts to be easily promoted from development to production. We want automation to not just be an afterthought in production-we want to better integrate it into the DevOps process.</li><li><strong>Automation-as-code</strong>: We shift-left automation to the developers, so they can deliver both the application code and the automation code at the same time. Once again, we better integrate automation into the continuous delivery process.</li><li><strong>Critical path management</strong>: We have added a powerful intelligence into workflows, which enables dynamic runtime estimations and predicts potential issues with certain paths in the workflow execution. This can, for instance, be extremely valuable when automating financial close processes; closing time is always a source of stress for finance teams, so getting an accurate forecast on execution time is essential. It can also be very helpful to estimate the deployment time of an application and evaluate the risks when releasing into production.</li><li><strong>New integrations</strong>: We've incorporated an integration with password vaults to further improve the security of automation, as there is no longer any need to share passwords. Furthermore, there are new integrations with existing CA automation products: Autosys, ESP, CA-7, and CDD. This allows users to extend automation policies into new areas while maintaining their investment in the training and knowledge of existing technologies.</li></ul> \n <p>By tightening the alignment between development and operations, our new release enhances intelligent capabilities to provide large-scale, complex environments with the capability of attaining continuous delivery. By bringing greater intelligence to your ops teams, developers are also freed from the shackles of managing releases, instead focusing on the innovation and coding aspects of their roles. Ultimately, this will bring an unprecedented level of consistency, speed, and reliability to your entire enterprise.</p> \n</div></div></div>",
            "bodyAsHTML": "<div class=\"fr-view clearfix\">\n <div class=\"fr-view clearfix\">\n  <div> \n   <h2>The Problem With DevOps</h2> \n   <p><a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/content/dam/ca/us/files/infographic/the-truth-about-devops.pdf\" target=\"_blank\">DevOps alone is not a silver bullet</a>. While it has no doubt changed the way we work and our expectations of software engineering departments, the promised panacea needs help scaling across all organizations.</p> \n   <p>Since its inception, the emphasis within DevOps has predominantly been on the &quot;Dev&quot; side of the equation. The question, of course, becomes where does the &quot;Ops&quot; part fit in? For some digital pure players, it seemingly doesn't, hence the advent of NoOps-the complete removal of traditional operations. However, in reality, this solution is unlikely to be the norm for the vast majority of companies. Whereas NoOps has become a banner to circumnavigate the requirements and safety nets of operations teams, DevOps initiatives are still heavily reliant on the infrastructure and services provided by IT operations.</p> \n   <p>So, what is the net result of this? Operational teams are often left wondering what the benefits of DevOps are for them. Are they something of an afterthought, left to deal with managing applications and clearing up after the developers? It is the operational function that often has to take accountability for the app upon its release-a thankless task in the agile world of software development, where speed and creativity are paramount, while reliability and security take a backseat.</p> \n   <p>So how do we create a harmony that enables operations to match the agility of development, reacting at speed and at the same time delivering an application without glitches?</p> \n   <h2><strong>Enhancing Agility With Intelligent Automation</strong></h2> \n   <p><a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/collateral/ebook/the-future-of-enterprise-devops.html\" target=\"_blank\">Keeping pace with continuous delivery</a> requires development and operations to implement consistent automation. Agility is enhanced by helping dev and ops to play to their strengths and is an inherent part of the new <a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/why-ca/business-automation-platform.html\" target=\"_blank\">CA Automic One Automation Platform</a> release. It means driving agility across both development and operations to meet the needs of the business. This enables software engineers to increase the speed and scale of application deployment while ensuring stability and a high-quality end-user experience.</p> \n   <p>With our new release, developers can tap into the scalable capabilities that operational teams need to ensure compliance and control, from the comfort of their own development environment. Now both developers and operations are happy: Developers can focus on writing code and innovating, without needing to spend large amounts of time on building integration hubs, testing environments or other tasks typically associated with an operational process. Meanwhile, operations are happy because they can offer a service to their development teams, confident that their compliance and process requirements are met. That's how intelligent automation helps-driving agility across both dev and ops to truly bring together DevOps as it has always been foreseen.</p> \n   <p>The CA Automic One Automation Platform also bridges across different silos of automation. Its single intuitive user interface acts as a central point of management for the all the automated processes in the enterprise. Given that Gartner and other analysts state that a major challenge facing enterprises is the proliferation of automation silos, a crucial benefit of the CA Automation portfolio is that an organization can provide a single control point for all automation, regardless of the product(s) being used.</p> \n   <p>Our latest release facilitates continuous delivery across all technologies, from legacy to modern digital applications, by orchestrating the entire DevOps toolchain and making use of:</p> \n   <ul><li><strong>Version control and lifecycle management of automation artifacts</strong>: This enables automation objects such as jobs, workflows, and scripts to be easily promoted from development to production. We want automation to not just be an afterthought in production-we want to better integrate it into the DevOps process.</li><li><strong>Automation-as-code</strong>: We shift-left automation to the developers, so they can deliver both the application code and the automation code at the same time. Once again, we better integrate automation into the continuous delivery process.</li><li><strong>Critical path management</strong>: We have added a powerful intelligence into workflows, which enables dynamic runtime estimations and predicts potential issues with certain paths in the workflow execution. This can, for instance, be extremely valuable when automating financial close processes; closing time is always a source of stress for finance teams, so getting an accurate forecast on execution time is essential. It can also be very helpful to estimate the deployment time of an application and evaluate the risks when releasing into production.</li><li><strong>New integrations</strong>: We've incorporated an integration with password vaults to further improve the security of automation, as there is no longer any need to share passwords. Furthermore, there are new integrations with existing CA automation products: Autosys, ESP, CA-7, and CDD. This allows users to extend automation policies into new areas while maintaining their investment in the training and knowledge of existing technologies.</li></ul> \n   <p>By tightening the alignment between development and operations, our new release enhances intelligent capabilities to provide large-scale, complex environments with the capability of attaining continuous delivery. By bringing greater intelligence to your ops teams, developers are also freed from the shackles of managing releases, instead focusing on the innovation and coding aspects of their roles. Ultimately, this will bring an unprecedented level of consistency, speed, and reliability to your entire enterprise.</p> \n  </div>\n </div>\n</div>",
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            "title": "Highlights from the CA Agile Ops Summit 2018",
            "body": "<div class=\"fr-view clearfix\"><div class=\"fr-view clearfix\"><p>On June 12<sup>th</sup>&nbsp;and 13<sup>th</sup>, CA hosted the fourth annual CA Agile Operations Summit at Ditton Park in the UK?an event aimed at helping ops professionals plot a course for their organizations? IT operations in a rapidly changing tech landscape. With around 100 attendees, the exclusive event was an opportunity to exchange ideas with like-minded peers at various stages of their Agile Ops journeys, as well as meet and talk with thought leaders from CA.</p> \n<h2>Key Themes: AI, Machine Learning &amp; Automation</h2> \n<p>Keynote speeches by CA leaders Ashok Reddy (Group General Manager of DevOps), Kaj Wierda (Senior Director of Product Management) and Ali Siddiqui (General Manager of Agile Operations) welcomed the audience on the first day of the event. These talks addressed the effects we can expect from advancements in artificial intelligence, machine learning and automation?and how to use agile operations to drive business value in the face of disruption.</p> \n<p>?We are in a global business revolution, driven by software, artificial intelligence, and machine learning,? explained Ashok,&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.zdnet.com/article/ai-powered-devops-is-how-ca-wants-to-reinvent-software-development-and-itself/\" target=\"_blank\">who recently gave an interview on the same subject</a>. ?AI is driving business innovation. This summit was an opportunity to discuss applying artificial intelligence to automate automation, and how this relates to operations.?</p> \n<p>With the exponential growth of data created by modern organizations, effective data handling is becoming increasingly necessary, with big implications for operations. Ashok discussed the importance of translating data into business insight and the value of predictive analytics and process monitoring to operations. He also described how to get closer to this goal using&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/ca-digital-operational-intelligence.html\" target=\"_blank\">CA Digital Operational Intelligence</a>, a tool that is powered by&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/ca-jarvis.html\" target=\"_blank\">CA Jarvis</a>&nbsp;and uses machine learning and analytics to bring end-to-end visibility to tool workflows: ?Every data-based company needs to be a Modern Software Factory? Pay attention to disruption and learn from the data.?</p> \n<h2>Automation Drives Better Business</h2> \n<p>A Modern Software Factory can only be constructed using business automation, even though the methods of utilizing automation are changing rapidly. Ashok compared the evolution of business automation to the development of self-driving cars: Just as the technology behind autonomous cars started slowly, with features like assisted parking, business automation began with simple processes; but it has become possible to automate gradually more complex processes. Eventually, applications can be trained to become ?self-driving??a goal CA is making continuous progress towards. ?Ultimately, I want our users to think of CA as the self-driving car factory,? Ashok concluded.</p> \n<h2>Solutions at Every Step</h2> \n<p>The summit also included two featured case studies, which highlighted the range of solutions CA provides and applied them to operations specifically. These solutions are aligned with the evolution of DevOps and able to integrate with a wide variety of open-source tools and public clouds.</p> \n<p>Hands-on workshops and technical deep-dive learning experiences were available during the summit and facilitated by the experts in&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/why-ca/automation.html?intcmp=headernav\" target=\"_blank\">automation</a>&nbsp;and Agile Ops at CA. Guests could attend sessions on a variety of solutions, from&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/application-and-infrastructure-monitoring.html\" target=\"_blank\">Application and Infrastructure Monitoring tools</a>&nbsp;to the&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/why-ca/business-automation-platform.html\" target=\"_blank\">CA Automic One Automation Platform</a>.</p> \n<p>For a company that hopes to thrive in the face of constantly increasing consumer expectations, the right tools can be the path to success. As Ali Siddiqui put it, ?All of you in operations are under pressure to do more releases, faster, and more efficiently? At CA, we will futureproof your operations.?</p> \n<p>Streams of the summit speeches are available online;&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.facebook.com/CATechnologies/videos/1721843831186285/?t=3\" target=\"_blank\">click here</a>&nbsp;to watch the keynotes by Ashok Reddy and Kaj Wierda;&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.facebook.com/CATechnologies/videos/1721946561176012/?t=7\" target=\"_blank\">click here</a>&nbsp;for Ali Siddiqui?s; and&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.facebook.com/CATechnologies/videos/1722151861155482/?t=3\" target=\"_blank\">click here</a>&nbsp;to view a speech on product design by Chris Kline (VP for DevOps Strategy).</p> \n<p>To find out more about upcoming CA events near you, check out our&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/company/events.html?intcmp=headernav\" target=\"_blank\">events calendar</a>.</p></div></div>",
            "bodyAsHTML": "<div class=\"fr-view clearfix\">\n <div class=\"fr-view clearfix\">\n  <p>On June 12<sup>th</sup>&nbsp;and 13<sup>th</sup>, CA hosted the fourth annual CA Agile Operations Summit at Ditton Park in the UK?an event aimed at helping ops professionals plot a course for their organizations? IT operations in a rapidly changing tech landscape. With around 100 attendees, the exclusive event was an opportunity to exchange ideas with like-minded peers at various stages of their Agile Ops journeys, as well as meet and talk with thought leaders from CA.</p> \n  <h2>Key Themes: AI, Machine Learning &amp; Automation</h2> \n  <p>Keynote speeches by CA leaders Ashok Reddy (Group General Manager of DevOps), Kaj Wierda (Senior Director of Product Management) and Ali Siddiqui (General Manager of Agile Operations) welcomed the audience on the first day of the event. These talks addressed the effects we can expect from advancements in artificial intelligence, machine learning and automation?and how to use agile operations to drive business value in the face of disruption.</p> \n  <p>?We are in a global business revolution, driven by software, artificial intelligence, and machine learning,? explained Ashok,&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.zdnet.com/article/ai-powered-devops-is-how-ca-wants-to-reinvent-software-development-and-itself/\" target=\"_blank\">who recently gave an interview on the same subject</a>. ?AI is driving business innovation. This summit was an opportunity to discuss applying artificial intelligence to automate automation, and how this relates to operations.?</p> \n  <p>With the exponential growth of data created by modern organizations, effective data handling is becoming increasingly necessary, with big implications for operations. Ashok discussed the importance of translating data into business insight and the value of predictive analytics and process monitoring to operations. He also described how to get closer to this goal using&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/ca-digital-operational-intelligence.html\" target=\"_blank\">CA Digital Operational Intelligence</a>, a tool that is powered by&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/ca-jarvis.html\" target=\"_blank\">CA Jarvis</a>&nbsp;and uses machine learning and analytics to bring end-to-end visibility to tool workflows: ?Every data-based company needs to be a Modern Software Factory? Pay attention to disruption and learn from the data.?</p> \n  <h2>Automation Drives Better Business</h2> \n  <p>A Modern Software Factory can only be constructed using business automation, even though the methods of utilizing automation are changing rapidly. Ashok compared the evolution of business automation to the development of self-driving cars: Just as the technology behind autonomous cars started slowly, with features like assisted parking, business automation began with simple processes; but it has become possible to automate gradually more complex processes. Eventually, applications can be trained to become ?self-driving??a goal CA is making continuous progress towards. ?Ultimately, I want our users to think of CA as the self-driving car factory,? Ashok concluded.</p> \n  <h2>Solutions at Every Step</h2> \n  <p>The summit also included two featured case studies, which highlighted the range of solutions CA provides and applied them to operations specifically. These solutions are aligned with the evolution of DevOps and able to integrate with a wide variety of open-source tools and public clouds.</p> \n  <p>Hands-on workshops and technical deep-dive learning experiences were available during the summit and facilitated by the experts in&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/why-ca/automation.html?intcmp=headernav\" target=\"_blank\">automation</a>&nbsp;and Agile Ops at CA. Guests could attend sessions on a variety of solutions, from&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/products/application-and-infrastructure-monitoring.html\" target=\"_blank\">Application and Infrastructure Monitoring tools</a>&nbsp;to the&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/why-ca/business-automation-platform.html\" target=\"_blank\">CA Automic One Automation Platform</a>.</p> \n  <p>For a company that hopes to thrive in the face of constantly increasing consumer expectations, the right tools can be the path to success. As Ali Siddiqui put it, ?All of you in operations are under pressure to do more releases, faster, and more efficiently? At CA, we will futureproof your operations.?</p> \n  <p>Streams of the summit speeches are available online;&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.facebook.com/CATechnologies/videos/1721843831186285/?t=3\" target=\"_blank\">click here</a>&nbsp;to watch the keynotes by Ashok Reddy and Kaj Wierda;&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.facebook.com/CATechnologies/videos/1721946561176012/?t=7\" target=\"_blank\">click here</a>&nbsp;for Ali Siddiqui?s; and&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.facebook.com/CATechnologies/videos/1722151861155482/?t=3\" target=\"_blank\">click here</a>&nbsp;to view a speech on product design by Chris Kline (VP for DevOps Strategy).</p> \n  <p>To find out more about upcoming CA events near you, check out our&nbsp;<a rel=\"nofollow noopener noreferrer\" href=\"https://www.ca.com/us/company/events.html?intcmp=headernav\" target=\"_blank\">events calendar</a>.</p>\n </div>\n</div>",
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            "title": "Making Mainframe Agile in Continuous Testing With Service Virtualization",
            "body": "<div class=\"fr-view clearfix\"><div class=\"fr-view clearfix\"><div> \n <p>Mainframe systems are the IT backbone and workhorse for many organizations, providing instrumental back-end transaction processing, databases, and reporting functionality. Although they are often thought of as legacy systems, this misleading characterization discounts the fact that these systems often hold extremely critical business logic and still receive heavy investment.</p> \n <p>Organizations that develop and test applications in mainframe environments have struggled to keep up with users' increasing demands for innovative, new functionality, especially considering the trend many organizations are adopting in moving to Agile development and testing practices. For one, mainframe development can require decades' worth of legacy expertise, which is in danger of disappearing as a generation of workers approach retirement. In addition, modern, client-facing applications driven by the mainframe are being accessed by growing numbers of users via smartphones, tablets, and other devices ? stressing mainframes in unforeseen ways. Finally, there is the significant cost of sourcing the additional MIPS needed to support new development and test requirements within the mainframe ? not to mention the time and resources required to install these complex systems.</p> \n <p>Because of these factors, new challenges have arisen within mainframe development and test operations, such as unavailable systems, inability to accurately model performance and complex test data requirements. However, by employing service virtualization to model the core business logic in mainframe platforms and their integrations with other in-house and third-party systems, teams can free themselves of these constraints, leading to faster build and test cycles, higher-quality applications, and lower costs.</p> \n <p>Most new enterprise applications are built in modern, distributed environments and supported by multiple service teams and delivery partners. Existing mainframe systems provide dependent system data for these heterogeneous applications - an approach that leads to multiple constraints within application development, including unavailable dependencies, poor performance, conflicting delivery schedules and test data constraints. On top of these constraints, it is often too cost-prohibitive for most organizations to purchase the additional MIPS it would take to resolve these conflicts within their mainframe environments.</p> \n <p>By capturing and simulating the behavior, data and performance characteristics of dependent systems and deploying a virtual service that represents those systems, service virtualization removes the development constraints of unavailable systems, conflicting delivery schedules and data volatility. This allows software to be developed faster, with lower costs and higher reliability.</p> \n <p><img alt=\"Image title\" class=\"fr-fin fr-dib\" src=\"/storage/temp/9249996-sv-explained-1-768x432.png\" /></p> \n <p style=\"text-align:center\"><em><em>Service<strong>&nbsp;v</strong>irtualization:</em>&nbsp;Having everything you need, when you need them for continuous testing.</em></p> \n <p>Service virtualization can be used to virtualize mainframe applications or virtualize within the mainframe to bring mainframe to agile and continuous testing practices. Virtualizing mainframe applications helps reduce mainframe costs by eliminating the requirement for additional MIPS, disk space, and software license. Additionally, virtualizing within the mainframe helps to deliver uninterrupted, stable development and testing of applications including negative testing, while allowing for parallel development, something commonplace in agile teams.</p> \n <p>If you want to learn more about how service virtualization can help bring mainframe into more modern development testing practices such as agile and continuous testing, make sure to watch the webinar recording on the topic. Here's the registration <a rel=\"nofollow\" href=\"https://register.gotowebinar.com/register/7488764189306724098?source=ca_tech\">link</a>.</p> \n</div></div></div>",
            "bodyAsHTML": "<div class=\"fr-view clearfix\">\n <div class=\"fr-view clearfix\">\n  <div> \n   <p>Mainframe systems are the IT backbone and workhorse for many organizations, providing instrumental back-end transaction processing, databases, and reporting functionality. Although they are often thought of as legacy systems, this misleading characterization discounts the fact that these systems often hold extremely critical business logic and still receive heavy investment.</p> \n   <p>Organizations that develop and test applications in mainframe environments have struggled to keep up with users' increasing demands for innovative, new functionality, especially considering the trend many organizations are adopting in moving to Agile development and testing practices. For one, mainframe development can require decades' worth of legacy expertise, which is in danger of disappearing as a generation of workers approach retirement. In addition, modern, client-facing applications driven by the mainframe are being accessed by growing numbers of users via smartphones, tablets, and other devices ? stressing mainframes in unforeseen ways. Finally, there is the significant cost of sourcing the additional MIPS needed to support new development and test requirements within the mainframe ? not to mention the time and resources required to install these complex systems.</p> \n   <p>Because of these factors, new challenges have arisen within mainframe development and test operations, such as unavailable systems, inability to accurately model performance and complex test data requirements. However, by employing service virtualization to model the core business logic in mainframe platforms and their integrations with other in-house and third-party systems, teams can free themselves of these constraints, leading to faster build and test cycles, higher-quality applications, and lower costs.</p> \n   <p>Most new enterprise applications are built in modern, distributed environments and supported by multiple service teams and delivery partners. Existing mainframe systems provide dependent system data for these heterogeneous applications - an approach that leads to multiple constraints within application development, including unavailable dependencies, poor performance, conflicting delivery schedules and test data constraints. On top of these constraints, it is often too cost-prohibitive for most organizations to purchase the additional MIPS it would take to resolve these conflicts within their mainframe environments.</p> \n   <p>By capturing and simulating the behavior, data and performance characteristics of dependent systems and deploying a virtual service that represents those systems, service virtualization removes the development constraints of unavailable systems, conflicting delivery schedules and data volatility. This allows software to be developed faster, with lower costs and higher reliability.</p> \n   <p><img alt=\"Image title\" class=\"fr-fin fr-dib\" src=\"/storage/temp/9249996-sv-explained-1-768x432.png\" /></p> \n   <p style=\"text-align:center\"><em><em>Service<strong>&nbsp;v</strong>irtualization:</em>&nbsp;Having everything you need, when you need them for continuous testing.</em></p> \n   <p>Service virtualization can be used to virtualize mainframe applications or virtualize within the mainframe to bring mainframe to agile and continuous testing practices. Virtualizing mainframe applications helps reduce mainframe costs by eliminating the requirement for additional MIPS, disk space, and software license. Additionally, virtualizing within the mainframe helps to deliver uninterrupted, stable development and testing of applications including negative testing, while allowing for parallel development, something commonplace in agile teams.</p> \n   <p>If you want to learn more about how service virtualization can help bring mainframe into more modern development testing practices such as agile and continuous testing, make sure to watch the webinar recording on the topic. Here's the registration <a rel=\"nofollow\" href=\"https://register.gotowebinar.com/register/7488764189306724098?source=ca_tech\">link</a>.</p> \n  </div>\n </div>\n</div>",
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