Changelog

October 28, 2019

October 25, 2019

October 17, 2019

October 14, 2019

September 30, 2019

September 27, 2019

August, 16, 2019

June 7, 2019

May 20, 2019
You now have the option to integrate with Zendesk as part of a premium subscription when you upgrade to AnswerHub version 2.1.0; this upgraded second version of the Zendesk plugin contains new integration capabilities. Automatic Escalation is one of several new exciting upgrades; the system can now be configured to automatically create Zendesk support tickets in a specified time frame from when a question is posted to the community.

April 25, 2019